:root{ --lp-bg: #f5e3ce; --lp-text: #2b2b2b; --lp-heading: #3b2f2f; --lp-accent: #8b5a3c; --lp-font-family: Inter, system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; --lp-font-size: 16px; --lp-heading-size: 20px; --lp-heading-lg: 24px; --lp-max-width: 900px; } .luxsable-return-policy{ background: linear-gradient(180deg, #f5e3ce 0%, #f3d9bd 100%); color: var(--lp-text); font-family: var(--lp-font-family); font-size: var(--lp-font-size); padding: 28px; border-radius: 12px; box-shadow: 0 6px 18px rgba(0,0,0,0.06); max-width: var(--lp-max-width); margin: 18px auto; line-height: 1.6; border: 1px solid rgba(0,0,0,0.05); transition: all 0.2s ease; } .luxsable-return-policy h1{ color: var(--lp-heading); font-size: var(--lp-heading-lg); margin: 0 0 8px 0; text-align: center; font-weight: 700; letter-spacing: 0.5px; } .luxsable-return-policy h2{ color: var(--lp-heading); font-size: var(--lp-heading-size); margin: 18px 0 8px 0; padding-left: 26px; position: relative; } .luxsable-return-policy h2::before{ content: ""; position: absolute; left: 0; top: 6px; width: 14px; height: 14px; background: var(--lp-accent); border-radius: 4px; opacity: 0.8; } .luxsable-return-policy p, .luxsable-return-policy ul{ background: rgba(255,255,255,0.45); padding: 12px 16px; border-radius: 10px; border-left: 4px solid var(--lp-accent); margin: 8px 0; transition: all 0.2s ease; } .luxsable-return-policy p:hover, .luxsable-return-policy ul:hover{ transform: translateY(-2px); box-shadow: 0 6px 14px rgba(0,0,0,0.08); } .luxsable-return-policy ul li{margin-bottom:6px} hr{ border-top: 1px solid rgba(0,0,0,0.1) !important; margin: 18px 0; } @media (max-width:600px){ .luxsable-return-policy{padding:18px} :root{ --lp-font-size:15px; --lp-heading-size:18px; } }

Shipping Policy

Thank you for shopping with us! Below you will find detailed information on how our shipping process works, estimated delivery times, and what to expect after placing your order.

Order Processing

Once your order is placed, our fulfillment team begins preparing it right away.

Processing time typically takes 1–5 business days.
During high-volume seasons or holidays, processing may take longer.
Orders cannot be changed once they have entered processing.

Shipping Times

Because we partner with international fulfillment centers, delivery times can vary by location.

Estimated delivery times:
• United States: 7–20 business days
• Most countries: 10–35 business days
• Brazil & select regions: 20–45 business days (strict customs)

Delivery time may vary due to customs delays, weather, postal issues, or incomplete addresses.

If your order has not arrived within 60 days (45 days for U.S. orders), please contact us.

Tracking Your Order

All orders include tracking whenever available.

After shipping, you will receive a tracking number by email.
Tracking may take 3–7 business days to update, especially on international routes.

If tracking shows “Delivered” but you did not receive the package:
• Check with neighbors or anyone in your household
• Contact your local post office (packages often held there)

Unclaimed or returned packages may require reshipping fees.

Incorrect or Incomplete Addresses

Please double-check your address at checkout.

We are not responsible for:
• Delays due to incorrect addresses
• Returned or undeliverable shipments
• Reshipping fees for returned packages

If a package is returned, we can reship once the correct address and any fees are provided.

Shipping Restrictions

Some regions may experience longer shipping times due to customs or limited transport options.

In rare cases, we may not be able to ship to certain countries, and will notify you immediately if so.

Customs, Duties & Taxes

Import fees, duties, and taxes may apply depending on your country.

These charges are not included in our product prices and are the responsibility of the buyer.
Customs delays may extend delivery time and are outside our control.

Lost or Delayed Packages

If your package is significantly delayed, has not updated for an extended period, or appears lost, please contact us.

We will work with logistics partners to resolve the issue as best as possible.